Medecision

Senior Clinical Consultant

US-Remote
Job ID
2017-1529

Overview

Medecision is transforming healthcare one cool app at a time!

 

Are you the kind of person that is motivated by the challenge of a dynamic, changing market? Can you utilize and exploit progressive systems and processes to satisfy urgent business needs? Are you a good partner with your teammates; driven to execute team and individual commitments that align with business vision? Does the idea of a high visibility and high impact role in a medium sized, growing company excite you? Are you interested in being part of a team that strives to achieve high business impact, execution excellence and has a lot of fun while we are doing it? Are you ready? We are! Join us in our journey towards liberating today’s fragmented healthcare systems to Connect Care Everywhere.

 

Medecision is looking for a Senior Clinical Consultant, a passionate power contributor who blends solid communication, team work, analysis with proven clinical, business and technology experience. You will be joining an established team working with a large and progressive customer; using our Medecision platform to improve individual experience of care, quality of care and reducing per capita cost of care.

 

THIS JOB MIGHT BE FOR YOU, IF…

 

You, as the Clinical Consultant, apply your clinical and business expertise in setting up and maintaining the client’s needs with the Medecision platform.  Includes: participating or conducting workflow analysis, consulting or completing software setup, consulting and setup of clinical criteria and/or clinical assessment tools or forms, assisting with software testing, conducting training and assisting or providing general clinical support of Medecision platform.

You will work directly with the client’s clinical and non-clinical staff as well as Medecision Product Management, Development, Support, QA, and Software Management to perform these functions to achieve ongoing satisfaction of Medecision platform and services.

 

Reports to:  Senior Vice President, HCSC Client Partner

Location(s): Remote

Responsibilities

YOU’RE GOOD AT:

  • Assisting client with clinical criteria selection and ensuring this is set up and operational in their software. Understands client’s business and how the product may best meet their clinical needs by conducting or participating in a workflow analysis.
  • Provides clinical input to PM and BA on software setup for configurable tables and options.
  • Able to produce reports from consulting interviews that can be translated into actionable items for the customer to use in order to improve their efficiency and effectiveness of their work.
  • Assist in developing sales and client strategy and direction.
  • Acts as liaison between sales, product management, and professional services.
  • Provides clinical support to sales staff, assisting them in closing new business opportunities.
  • Provides clinical input to the product management process.
  • Consults with professional services and other departments on highly technical problems.
  • Active role in the sales process.

Qualifications

YOU HAVE:

  • BA or BSN in nursing, Registered nurse, or similar health care field
  • 5-10 years background in Utilization Management and/or Case Management or Disease Management or Worker’s Comp. Preferred health care insurance experience of at least 3 years
  • Experience with software setup of UM or Case Management system or other medical related services and training.
  • Excellent verbal and written skills.
  • Excel in multiple task prioritization.
  • Creative problem-solving skills.
  • Familiarity with Clinical Criteria or support tools such as Milliman and Interqual Connect.
  • Excellent leadership skills and willingness to share knowledge.
  • Sales experience with preparing clinical case studies and performing demos for sales initiatives.

CORE COMPENTENCIES

 

  • Creativity--Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business/clinical situations.
  • Core Application Systems--Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage said applications for use in diverse situations.
  • Problem Solving--Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
  • Analytical Thinking--Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
  • Workflow Analysis--Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.

 


 

 

OUR CULTURE DRIVES US

It’s not all about what we do. It’s as much about how we do it. Medecision team members show up. We consistently exemplify our 6 core values of success:

  • Execution. Service – We deliver “standing ovation” service. Speed – We are Agile. Ownership— We all take ownership and responsibility for how we deliver our promises, how we spend money, who we hire, what we build and how we help one another grow.
  • Passion. We show an infectious emotional commitment to our work because what we do is important to our customers, one another and ourselves.
  • Partnership. We are all in this together, without boundaries. Our internal/external network contains the solutions we need: we’ll continuously seek them out, use them and improve them.
  • Leadership. We are Medecision’s brand. We are experts in care management, care coordination and healthcare information and technology. We lead our clients to excellent results by providing our expertise on best practices, industry trends, solutions development and innovations. We are moving in sync with an evolving industry. There is no problem we cannot solve.
  • Innovation. We are in a constant state of discovery, inventiveness, thinking outside the box, and leading others internally and externally to do the same.
  • Candor. Medecision communicates in a sincere, direct and famil­iar way. We address conflict directly and escalate issues internally and externally to address conflict with speed and partnership.

Join us in our quest to liberate healthcare!

 

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment. Medecision is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

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