Medecision is transforming healthcare one cool app at a time!
Are you the kind of person that is motivated by the challenge of a dynamic, changing market? Can you utilize and exploit progressive systems and processes to satisfy urgent business needs? Are you a good partner with your teammates; driven to execute team and individual commitments that align with business vision? Does the idea of a high visibility and high impact role in a medium sized, growing company excite you? Are you interested in being part of a team that strives to achieve high business impact, execution excellence and has a lot of fun while we are doing it? Are you ready? We are! Join us in our journey towards liberating today’s fragmented healthcare systems to Connect Care Everywhere.
Medecision is looking for a Digital Customer Experience Manager - a passionate contributor who possesses a blend of marketing communications and digital technology skills to deliver a world-class customer experience throughout all phases of the client journey.
THIS JOB MIGHT BE FOR YOU, IF…
You, as the Digital Customer Experience Manager, possess the proven expertise for taking customer experiences to the next level in B2B SaaS product environments! Our CX Marketing Manager’s primary responsibility will be to manage and continually improve our customer-facing digital communications and resources. This involves, but is not limited to, contributing your expertise to our customer portal, client email communications, physical/virtual events, and CX dashboard reporting.
Reports to: Director, Customer Experience
Location(s): Philadelphia, PA; Dallas, TX; Remote - USA
YOU’RE GOOD AT:
OUR CULTURE DRIVES US
It’s not all about what we do. It’s as much about how we do it. Medecision team members show up. We consistently exemplify our 6 core values of success:
Join us in our quest to liberate healthcare!
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment. Medecision is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.