Medecision is transforming healthcare one cool app at a time!
Are you the kind of person that is motivated by the challenge of a dynamic, changing market? Can you utilize and exploit progressive systems and processes to satisfy urgent business needs? Are you a good partner with your teammates; driven to execute team and individual commitments that align with business vision? Does the idea of a high visibility and high impact role in a medium sized, growing company excite you? Are you interested in being part of a team that strives to achieve high business impact, execution excellence and has a lot of fun while we are doing it? Are you ready? We are! Join us in our journey towards liberating today’s fragmented healthcare systems to Connect Care Everywhere.
Medecision is looking for a Technical Support Engineer, a passionate power contributor who blends solid critical thinking, customer focus, business acumen, and attention to detail with proven experience delivering solutions for deep technical problems. As a Technical Support Engineer, you will play a critical in support of one of the most advanced population health solutions in the market. In this position, you will be instrumental in resolving problems and recommending improvements to improve our customer's experience. You will help to ensure that Medecision's clients can provide needed services to drive healthy outcomes for people. You will be part of something bigger, driving meaningful impact for people every day.
THIS JOB MIGHT BE FOR YOU, IF…
You, as the Technical Support Engineer, will provide advanced-level technical support, troubleshooting, and professional services for Medecision's solutions in SaaS and self-hosted environments.
Reports to: Senior Manager of Technical Support
Location(s): Philadelphia, PA (Wayne, PA 19087); Dallas, TX; Remote-USA
YOU’RE GOOD AT:
OUR CULTURE DRIVES US
It’s not all about what we do. It’s as much about how we do it. Medecision team members show up. We consistently exemplify our 6 core values of success:
Join us in our quest to liberate healthcare!
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment. Medecision is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.