• Senior Product Business Analyst

    Job Location US-Remote | US-PA-Wayne
    Job ID
  • Overview

    Medecision is transforming healthcare one cool app at a time!


    Are you the kind of person that is motivated by the challenge of a dynamic, changing market? Can you utilize and exploit progressive systems and processes to satisfy urgent business needs? Are you a good partner with your teammates; driven to execute team and individual commitments that align with business vision? Does the idea of a high visibility and high impact role in a medium-sized, growing company excite you? Are you interested in being part of a team that strives to achieve high business impact, execution excellence and has a lot of fun while we are doing it? Are you ready? We are! Join us in our journey toward liberating today’s fragmented healthcare systems to Connect Care Everywhere.


    Medecision is looking for a Senior Product Business Analyst, a passionate power contributor who blends solid requirements definition and analysis skills to contribute to cutting-edge SaaS products. 

    You will work as a conduit between our product management, customers, and engineering teams to bridge our Product Development Life Cycle (PDLC) and our Agile SDLC methodologies. You will bring deep expertise in gathering business requirements, technical and functional specifications, and user stories that will help develop our product capabilities. You will consult with internal and external stakeholders to identify specific needs within across our application modules to ensure our capabilities solve customer problems. You will play a critical role in supporting the success of the overall product vision and strategy. 




    You, as the Senior Product Business Analyst, have deep knowledge and expertise in driving technical and functional requirements of product solutions offered to Payer and Provider markets (for example Commercial Plans; Medicare and Medicaid; MSSP; Duals; and CMS incentive plans). You will need to have a passion for user-centered design to enable our customers to achieve the outcomes they are seeking.  In partnership with the Product Manager, you will need to look across the product portfolio and identify integration and user-centered designs that contribute to an exceptional experience for our customers.  You will contribute to the overall product delivery, including the requirements on how the product integrates across and into our other solution offerings. You must enjoy spending time solving problems using the latest technical approaches and have a strong understanding of functional usability, technical design and software development to find innovative solutions that translate to a world-class commercial software product.


    Reports to:  Vice President, Product Management

    Location(s): Philadelphia, PA; Dallas, TX; Remote



    • Formulating and defining the product features to accomplish the release product scope and objectives, based on user needs and business processes with a comprehensive understanding of the current business model and operational needs as well as product vision and strategy.
    • Eliciting the requirements needed to carry out business processes including interviews, intelligence analysis and survey assessments. During the elicitation process, the analyst is able to develop workflow and system diagrams to support the analysis and the business discussions. The analyst has the ability to identify business requirements and workflows that are common and exception handling across the market segments and personas.
    • Translating business needs, processes and procedures into a workable system, and articulates on specific software requirements by communicating about these requirements with technology experts and business stakeholders. Representing the voice of the customer to the development teams.
    • Working closely with development leads and other technology staff to deliver project results while implementing risk analysis and meeting required deliverables. Can conduct interface analysis to identify data translations, and operational supportability.
    • Working closely with development and QA to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle.  Can identify gaps and provide remediation to the product scope and vision.
    • Pursuing opportunities to improve industry knowledge related to the priorities and needs of Medecision's clients as well as improve on personal professional management/ leadership development. Can participate on a process improvement work stream which provides innovated recommendations for process changes.



    • Bachelor’s Degree in Health Sciences, Computer Science or Business preferred, clinical degree is optional, but preferred.
    • 7+ years experience as an application Business Analyst in a healthcare organization or a HIT vendor.
    • Demonstrated experience working in a product development lifecycle model (PDLM) and Agile environment.
    • Ability to gain deep subject matter expertise in regard to functions/modules of a complex business-to-business (B2B) application framework/platform.
    • Strong experience leading complex business requirements definition and analysis activities
    • Expertise in analyzing requirements and communicate them to Product and/or Development as the Voice of the Customer
    • Proven experience creating and maintaining product documentation / artifacts
    • Technical background, with experience in SaaS and HIT system design.
    • Experience facilitating sessions with stakeholders and team to ensure business requirements are defined that ensure a successful product implementation to support the business and market requirements.
    • Ability to work with development/QA and business users to coordinate and assist with the successful product user acceptance testing.
    • Experience working with customers on evolving designs and serving as an advocate for the Voice of the Customer to inspire a Human-Centered Design approach.
    • Experience working with various product roapmap and software development project management tracking tools is required, experience using Aha! or JIRA is highly preferred.
    • The ability and desire to work in a fast paced, dynamic, and exciting environment.
    • A high-energy, creatively-driven, hard-working and an inspiring innovative spirit.
    • A passion for great products and a desire to delight customers.
    • The ability to sift through details quickly and determine what’s important.
    • A strong and focused desire to be a team player and collaborator. 
    • The ability to articulate customer needs and Medecision delivery capabilities to expedite time to value.
    • Ability to travel up to 20% based on location.





    It’s not all about what we do. It’s as much about how we do it. Medecision team members show up. We consistently exemplify our 6 core values of success:

    • Execution. Service – We deliver “standing ovation” service. Speed – We are Agile. Ownership— We all take ownership and responsibility for how we deliver our promises, how we spend money, who we hire, what we build and how we help one another grow.
    • Passion. We show an infectious emotional commitment to our work because what we do is important to our customers, one another and ourselves.
    • Partnership. We are all in this together, without boundaries. Our internal/external network contains the solutions we need: we’ll continuously seek them out, use them and improve them.
    • Leadership. We are Medecision’s brand. We are experts in care management, care coordination and healthcare information and technology. We lead our clients to excellent results by providing our expertise on best practices, industry trends, solutions development and innovations. We are moving in sync with an evolving industry. There is no problem we cannot solve.
    • Innovation. We are in a constant state of discovery, inventiveness, thinking outside the box, and leading others internally and externally to do the same.
    • Candor. Medecision communicates in a sincere, direct and famil­iar way. We address conflict directly and escalate issues internally and externally to address conflict with speed and partnership.

    Join us in our quest to liberate healthcare!


    This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment. Medecision is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.


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